Service Desk Agent (Johannesburg)

This role incorporates the support and maintenance of all communications infrastructure outside and within a barcoding, hardware, voice technology and printing services Group.
Responsibilities include: customer, desktop, mobile, printer and remote user desktop support, logging of faults, fault finding and customer liaison

• Grade 12 plus N+ and A+ certification
• Min 2 years IT support
• Min 1 year experience in trouble shooting - desktop
• Basic understanding of networking technologies and protocols
• MS Windows
• MS Office
• Networking protocols

Posted on 19 Feb 15:47, Closing date 20 Apr